<<Print>>

Heritage Bank of Nigeria and Infosys, a banking solutions provider has commenced a partnership with Computer Warehouse Group (CWG) to deploy Finacle as its banking solution. CWG, the local business partner of Infosys in Africa, would play an integral role in the implementation of the Finacle solutions at Heritage Bank. Finacle�s core banking solution is a comprehensive, integrated, yet modular and agile business solution, addressing all the core needs of banks, in easy-to-configure modules. It provides all the building blocks of business functionality, enabling users to configure products and processes flexibly in order to adapt to a dynamic environment. With a 360-degree single source view into customer accounts, banks can empower customers with relevant information and delight them with the right offerings, presented at the right time through the right channel. Heritage bank is being empowered to create a differentiated customer experience through personalised offerings, bundled products and an enriched segment-specific portfolio. The solution�s proven scalability and support for true 24X7 multi-channel transactions, added to its keen understanding of the banking context in Africa will power the bank�s determined growth plans. Mr Ike Williams, Chief Information Officer of Heritage Bank, said the bank was optimistic that Finacle technology platform would drive their banking innovation and position them as the best in electronic banking in the markets and help create added value and banking convenience for their customers across Nigeria. �We intend to make a difference by deploying innovative solutions that make our business and operations unique, accessible, customer-friendly, reliable and secure.� Mr Femi Ibine, Software Division Head of CWG, expressed excitement to be a part of the initiative and articulated CWG�s commitment to ensure that Heritage Bank was among the other Finacle customers in Africa, who enjoyed the superb after sales support services CWG local team provides. Mr Austin Okere, Chief Executive Officer of CWG, said �this partnership is indeed a stepping stone and confirmation of the bank�s determination to deliver excellent customer service that will truly harness their customers� wealth and grow it for the future generation�. He also affirmed that CWG as usual would give the bank unreserved support that would ensure superior competitive advantage for Heritage Bank in the banking sector. Computer Warehouse Group Plc (CWG) is a technology enabler to businesses across multiple sectors in Nigerian and Africa. With staff strength of over 650, and customer base spread across the blue chips, Computer Warehouse Group has earned a reputation for dedication to customer service excellence.