MTN launches "Connect Stores" at Nkawkaw

Mobile Telecommunication Network (MTN), on Tuesday launched "Connect Stores," a customer oriented service at Nkawkaw aimed at improving upon customer service. Mr Samuel Turkson, MTN Eastern and Volta Regional Manager, said the Company had found it necessary to bring a variety of reliable telecommunication services to the doorstep of its customers to boost businesses and provide better access to MTN's unique products. He said the Company had rolled out a host of unique products and services that met the needs of different segments of the public. "We are extremely proud of these services which include the latest 3.5G technology, Mobile Money, MTN Community Phones, the introduction of our recharge cards in lower denominations and recently the 3G bundle". Mr Turkson said when the Company launched its brand two years ago, it promised to roll out a number of exciting products and services to deepen the MTN brand experience for its cherished customers. He said in fulfilling that promise, the Company continued to research ways in which it could continue to meet the needs of its customers. Mr Turkson said the MTN Connect Stores would help improve its customer services even further in all corners of the country, allowing subscribers to reliably access telecommunications products and services in shops that were closer to them. In addition to that, the MTN Connect Stores would provide numerous opportunities for young people to gain employment, he said. Mr Seth Adjei-Baah, Member of Parliament for Nkawkaw, in a speech read for him, urged MTN to be guided by the standards it had set for itself and fulfil its promise of connecting all the remote parts of the country. He entreated the Company to stay focused and to continue to deliver quality services and innovative products to its subscribers. Nana Asante Ampadu II, Chief of Nkawkaw Traditional Area, who chaired the function, appealed to the Company to extend some of its social responsibilities to the town. He commended the Company for launching the service, which he said would help create more jobs for the youth.