<<Print>>

The Service Excellence Foundation, under the auspices of the Ghana Tourism Foundation, an affiliate member of the United Nations World Tourism Organization (UNWTO), has honoured Ghana’s High Commissioner to Malta, H.E. Barbara Akoukor Benisa, with a Lifetime Achievement Award in Service to Tourism and Customer Service Excellence Leadership at the maiden Industry and Customer Service Excellence Awards.

The Customer Service Excellence Awards was established to recognize and appreciate outstanding individuals, locally and internationally, who champion Service Excellence in their respective fields, especially the tourism and hospitality industry.

Ghana’s High Commissioner to Malta, H.E. Barbara Akoukor Benisa, who has over three decades of experience in customer service, public relations, administration and management spanning diverse institutions and particularly in the Airline industry, was honoured for her contributions to customer service development advocacy to enhance tourism and hospitality private sector growth.

Her citation read, “Congratulations on the occasion of the 1st Industry Customer Service Excellence Awards 2023. The Tourism and Hospitality Industry celebrates your outstanding achievements as a Customer Service Woman of Excellence”.

In the global celebration of Customer Service Week 2023, H.E Benisa, during a courtesy call on the Director-General of the National Lottery Authority (NLA), Mr. Samuel Awuku, joined the Staff of the Authority to mark Career Day in celebration of the respective customers who interact with them.