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South African Airline (SAA) has officially received Four-Star Airline ranking for 2012 by SKYTRAX, an independent, global airline rating organisation. The ranking recognises the sustained improvement in SAA onboard product and service, together with many changes to airport product and service levels. A statement made available to the Ghana News Agency by SAA's Ghana office, quoted Edward Plaisted, Chairman and CEO of SKYTRAX as saying "South African Airways continues to deliver a solid and respected product and service quality to their customers, and the airline's official four-Star ranking is well-deserved". The SKYTRAX star ranking audit examines more than 800 areas of product and service delivery, both on the ground and in the air.